How Do You Call Wahoo?

Contact the Wahoo Fitness Customer Support Center for any questions on product troubleshooting, instructions, installation guides or any other needed assistance. Please submit a support ticket or call us M-F 9am – 5pm ET at +1 (877) 978-1112.

Can I get my Wahoo Kickr service?

Wahoo has provided a self-repair kit you can get from support. Or, they’ll swap your KICKR out for you. Your choice.

Is Wahoo system down?

We are currently experiencing some issues with the Wahoo Cloud. We are doing our best to get everything back online ASAP. More info on our support page.

Who owns Wahoo Kickr?

Chip Hawkins
Wahoo Fitness is a fitness technology company based in Atlanta, Georgia. Its CEO is Mike Saturnia. Founded in 2009 by Chip Hawkins, Wahoo Fitness has offices in London, Berlin, Tokyo, Reno, Boulder and Brisbane.

How do I change my Wahoo email?

Website Update
You can update your Wahoo Account email address by logging into wahoofitness.com. Then, click on “MY ACCOUNT”. On the “MY ACCOUNT” page, click on “Edit” to change any of your account information.

Does a Wahoo Kickr need servicing?

Wahoo even went as far as recommending service intervals, suggesting lubricating your chain every 100 trainer miles, fitting at least a new chain every 1,500-2,000 miles but measuring with a chain checker, and replacing the cassette every 3,000 trainer miles or when a new chain starts to skip — whichever comes first.

How long is Wahoo warranty?

Wahoo Fitness expressly warrants products to be free from defects in materials and workmanship for the original purchaser under normal use for two years from the original date of purchase.

Is Wahoo a good system?

SYSTM has a huge library of content and covers many different areas of training focus. Wahoo claims it’s ‘the only training app you need’ but it lacks any true analysis tools to make that a reality. Based on the engaging content alone, though, it is still a great package for riders looking to get fitter and faster.

Is Wahoo good for beginners?

Best bike trainer for beginners
While I had a positive experience with all of the indoor bike trainers on this list, if I had to pick just one, it would be the Wahoo Kickr Snap. The whole process was easy to follow. And as someone who doesn’t have a lot of time to spare, an easy setup is always at the top of my list.

How much is Wahoo Systm?

$14.99 per month
How much does Wahoo SYSTM cost? Wahoo SYSTM is available as a free 14-day trial for new users. After that, a Wahoo SYSTM subscription costs $14.99 per month, or $129.99 per year.

Where is wahoo manufactured?

Taiwan
So you may be wondering about where production takes place. In that case virtually all production occurs in Taiwan. For example, the Wahoo KICKR is made by and in the same factory as Giant Bicycles (the world’s largest bike manufacturer).

Where was wahoo founded?

Founded in 2009 by Chip Hawkins in Atlanta, GA, Wahoo creates innovative solutions to make hard fought goals attainable and lives better. Wahoo was built on the foundation of simplicity and the mindset that “there’s got to be a better way.” Listen to the story straight from Chip’s mouth on Home Roads.

What is the latest version of the Wahoo Kickr?

Wahoo KICKR V5
Wahoo has just announced their latest generation KICKR, now in its 5th iteration. This new unit adds compressing feet to reduce vibrations on hard floors as well as slightly increase motion.

How do I connect my phone to Wahoo?

Pairing to Android

1. Ensure Bluetooth^® and location services are enabled and open the ELEMNT Companion App for Android.
2. After the introduction video, tap Start to pair your ELEMNT/BOLT/ROAM to the app.
3. If prompted, enable access to the camera.
4. Select Pair when the dialogue box appears to complete the pairing process.

How do I cancel my Wahoo subscription?

Canceling Your Wahoo X Subscription – Google Play

1. open the Google Play app.
2. At the top right, tap the profile icon.
3. Tap Payments and subscriptions Subscriptions.
4. Select the Wahoo X subscription.
5. Tap Cancel subscription.
6. Follow the instructions.

How do I delete my Wahoo account?

Click on “more” and then click on the “Privacy policy” option. Once viewing our privacy policy, you’ll be able to access the Wahoo Privacy Portal and initiate the process to delete your stored data. All of your Wahoo data, including data associated with other Wahoo apps, will be deleted.

How long does a Wahoo Kickr last?

My Kickr Cores have each lasted between 9-12 months. Wahoo has done a reasonable public relations job by “replacing” the faulty trainers, but every replacement I’ve received was a used reconditioned trainer that they simply patched up and sent back out as a “warranty replacement”.

Should I unplug my Wahoo Kickr when not in use?

Unplug the KICKR BIKE when stored or not in use, or power off by switch by plugging into a surge protector which supports this feature. Routinely check for signs of rust, corrosion, or excessive wear. Inspect all bolts and screws for rust or damage.

How often should I calibrate my Wahoo Kickr?

Wahoo KICKR and SNAP require calibration for accurate performance. The KICKR, might require normal calibration once every 7 to 10 business days. However, the KICKR SNAP requires calibration before every ride for accurate power measurement.

Does Wahoo have warranty?

All Wahoo products are covered by our own limited warranty. For the first year of ownership, under normal use, your product is warranted to be free from defects in materials and workmanship for one year from the original date of purchase. More information on our limited warranty is available here.

How do I return a Wahoo Kickr?

For returns of KICKR Smart Trainers, Trainer Accessories, KICKR BIKE, or any exchanges will need to be processed by our Customer Service department, please submit a request and allow up to two (2) business days for a response with instructions.